In addition to charts, the Analyze > Charts includes responses to open-ended questions. Add the open-ended question to the charts dashboard from the list on the left. Click the list to open different editing options:
- Apply filters using different criteria (e.g. demographic factors)
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Search for specific words by typing them in the search bar
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Create a word cloud that shows the 250 most frequently occurring words. You can exclude words (e.g. common conjunctions like "and") by typing them in the text field on the left.
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Copy the answers as a list by clicking the copy symbol on the top right corner
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Gauge whether the comments are overall positive, neutral or negative by using AI-powered sentiment analysis.
The sentiment analysis tool generates a bar chart showing the distribution of sentiment categories (e.g., positive, negative, neutral) across all responses. Each response is assigned only one overall sentiment in the bar chart.
The table provides a more detailed breakdown of the sentiment associated with each response. For example, a response like "This place is important" might be assessed as 53% likelihood of being positive and 47% chance of being negative. The table includes:
- The overall sentiment (the sentiment with the maximum likelihood).
- The likelihood of each sentiment.
- The original response text.
- The language selected by the respondent.
- A translation column: English translations for select languages.
Important note about translations: AI-powered sentiment analysis is currently available for a limited number of languages. Responses in less common languages are automatically translated into English before sentiment analysis is performed. In these cases, the English translation is displayed in the "Translation" column.