Best ways to work with the AI analytics and open text-based responses

Great, you have now collected your Maptionaire data, and are ready to start analyzing what people have to say. By using our analysis tool and its AI capabilities, you can easily turn hundreds or even thousands of comments into clear, usable insights.

This guide shares the best ways to utilize AI-powered analytics on Maptionnaire: 

How does the AI tool in Maptionnaire work?

The AI analysis tool in Maptionnaire works on a "What You See Is What You Get" (WYSIWYG) principle. It will only look at the data you have selected to be used in the analysis. Any maps, charts, or filters you currently have active in your analysis will be sent to the AI. This means the themes it highlights are always relevant to your specific focus.

• Select Your Data First: Before asking AI anything, go to the Analyze section and add the specific charts, graphs, or map layers you want to investigate.

• Send to AI: Once your desired questions (including open-ended text fields or map pop-up questions) are visible in your analysis view, click the AI button.
   

  

1. Let AI Summarize and Find the Key Themes in Open Comments

Before AI tools, one of the most time-consuming tasks was to analyze and classify open comments. Now, you can simply ask AI to identify the main ideas, trends, and patterns in your open-ended answers.  You can ask it things like, "What are the top three suggested improvements for the city center?" and it will give you a clear, concise summary. 

You can also ask follow-up questions on the data it brings up and focus on what is relevant for your project, e.g. "Tell me more about the concerns regarding lighting specifically." Or how about asking it if specific words, terms or place names (e.g., "safety," "traffic," "trees", "Prescott Square") are mentioned in the answers? You can even ask it to provide example quotes. 

To sum up: Treat the AI as your virtual research assistant.

Here's how to do it: AI-powered analysis of responses

2. Dive Deeper: Use Filters to Compare Groups

You can easily check if opinions differ between groups (like age, neighborhood, or how long someone has lived there). Just use the filter tool to select responses from, say, "People who cycle to work." Then, let the AI summarize the open-ended comments only for that specific group. This gives you highly targeted and useful feedback.

Want to learn how to filter your data? Check out this guide: Filter charts

3. Use Spatial Filters to Focus on Interesting Trends on the Map

Notice that many respondents marked a specific location on the map, and want to see what that's all about? Use the Spatial Filter option to focus on that specific spot:

1. Select all the questions in Charts that you'd like to use, e.g. demographic questions to see the profile of respondents who made these map comments, and any pop-up questions linked to the map question.

2. Open Filters > Spatial Filters. 

3. Draw borders around the area that you want to take a look at. Hit "Apply". 
4. Now all the charts are filtered to show only responses given by the respondents who wrote about this location. You can see what their profile is (e.g. if they are small business owners or residents) and what they commented regarding this place. 

5. Open the AI tool and ask it questions – e.g. ask it to summarize the open comments left related to the place.