Does Maptionnaire have any system or browser requirements?
Maptionnaire uses commercially reasonable efforts to support the two most recent major versions of operating systems with significant market share (>1%) running up-to-date versions of browsers with significant market share (>1%).
As of November 17, 2020, the supported operating systems and versions for respondents are:
- Windows (10, 8.1)
- macOS (11.0, 10.15)
- Android (11, 10)
- iOS/iPadOS (14, 13)
The supported browsers are Chrome, Safari, Firefox, Samsung Internet, Edge, Opera, IE11.
For optimal performance, please remember to make sure that you have the latest browser version.
If you are part of a team using Maptionnaire to create questionnaires and other content, we recommend that you use the latest version of Chrome.
If a respondent reports a problem with accessing the survey, it's always a good idea to ask what device, operating system and OS version, and what browser and browser version they are using. This information will help a great deal with troubleshooting.