Go to the analysis tool (Questionnaires main view > Analyze). The Total visitors chart should be visible automatically. Click the cog symbol to open it in larger view, edit and download it.
| Total visitors | Everyone who visited the questionnaire |
| Submitted respondents | People who got to the last page of the questionnaire and clicked "Submit" |
| Unsubmitted respondents | People who responded to at least one question in the questionnaire but did not click "Submit" at the end |
|
Bounce visitors |
People who entered the questionnaire but did not answer any questions |
Visitors over time shows when people interacted with your survey. You can customize the date range by clicking the cog symbol.
Questionnaires main view
You can also find out the numbers of visitors (all people who visited the survey) and respondents (people who left any responses) in the Questionnaires main view where your surveys are listed. Click the little arrow next to the survey's name and you can see these stats.
- Visitors = All people who accessed the survey
- Respondents = Everyone who responded to at least one question in the survey.
Excel spreadsheet
The number of rows in your Excel spreadsheet's first tab (Respondents) corresponds to the number of people who left at least one answer to the survey.
What does 'Submitted' mean in the Excel spreadsheet of my survey's results? Why didn't all respondents submit their responses?
In the Excel sheet of results, the column titled Submitted tells you how many respondents clicked the Submit button on the last page of the survey. Because clicking Submit or even reaching the last page of the survey is not mandatory for responses to be saved, the number of people who submitted their answers is almost always lower than the number of rows in the Excel sheet.
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