Account settings & My responses

You can find your Account settings by from the menu that opens from the upper right corner of the screen. 

You can:

• Change your username
• Change your password
• Change the email associated with your account
• Set up two-factor authentication for extra security
• Select your preferred language when using Maptionnaire
• Connect your Google, Microsoft and Facebook accounts
• Deactivate your account

There is also a section called My responses. It will record any visits or answers you leave to surveys while logged in. You can modify or delete the data in this section.

I forgot my password and am trying to reset it. However, I am not receiving the reset email. Why is this?

If you don't receive a reset email, remember to first check your junk mail folder. Also make sure that the email you resent the link to is correctly spelled and that it is the email you used to register to Maptionnaire. A reset link can only be sent to an email address that is already in our system. 

If this does not help, please contact us at support@maptionnaire.com