Commitment to accessibility
Accessibility is a top priority for us and we are always striving to ensure that our platform follows the highest accessibility standards and best practices. We do this, for instance, by making sure that all questionnaire elements have been coded accordingly, and that screen readers and other assistive technology can help respondents in filling out questionnaires.
We view developing an accessible Maptionnaire service as a process, as there is always room for improvement. Accessibility standards and assistive web technologies are constantly changing, and as such we cannot always ensure that we have been able to build everything in a way that would guarantee the best experience. We are, however, committed to the process and want to remove accessibility barriers wherever possible. We therefore welcome all feedback and suggestions for improvement (please send them to support@maptionnaire.com).
Guidelines and standards
Maptionnaire is built on a foundation of universal design, adhering to the Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2 Level AA. As the internationally recognized benchmark for digital inclusion, these standards ensure our platform meets or exceeds statutory requirements worldwide.
This includes alignment with the European Accessibility Act (EAA), the Americans with Disabilities Act (ADA), and other regional frameworks such as AODA (Canada) and Section 508 (U.S. Federal). By prioritizing these high-level international criteria, Maptionnaire provides an accessible experience for all citizens, regardless of their location or the specific local legislation in place.
We undergo regular accessibility testing by a third party. Please contact support@maptionnaire.com if you have any questions or would like a copy of the latest accessibility review.
Modern Compliance and "Equivalent Facilitation"
Maptionnaire is designed to balance sophisticated spatial data with the rigorous requirements of global accessibility laws, including the 2024 updates to the Americans with Disabilities Act (ADA) Title II.
We recognize that while complex geographic background layers have inherent technical limitations for screen readers, the functional purpose of a map must remain accessible to all. To meet this standard, Maptionnaire ensures that where a map is used to collect or convey information, an equivalent accessible alternative is provided.
Our platform enables creators to provide text-based paths, such as searchable lists or keyboard-navigable form fields, to ensure that users with visual or motor impairments can participate fully in every project. By adhering to WCAG 2.1/2.2 Level AA, Maptionnaire supports the 'equivalent facilitation' requirements of the ADA and the European Accessibility Act, ensuring that no user is excluded from the civic process due to the visual nature of spatial data.
What YOU can do to improve the accessibility of your surveys and pages
While it is our responsibility to make sure that Maptionnaire as a platform is compatible with accessibility guidelines and best practices, it is your responsibility to make sure that the content that you bring to the platform is accessible. This includes the maps and images you use as part of your surveys and pages, but also the other content of the survey, such as text and marking which questions are mandatory (e.g. with an asterisk). For helpful guidelines, please see Essential practices for ensuring accessibility.