Answers to common questions about publishing your survey and sharing the link.

Other FAQs: Login, access and team invitations · Building and translating surveys · Analysis and exporting results

Where can I find the URL to the questionnaire?

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1. Click Publish > choose Publish for testing > Publish.

2. Click View questionnaire. The questionnaire should open and you can copy the URL.

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You can also enter the View mode by going to Questionnaires main view > View

Will the URL change if I publish the questionnaire again in test mode or when I publish it for the final time?

No, the URL will stay the same. 

Can the URL be customized?

Yes, go to Settings > Publication > Custom questionnaire URL.

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Can I get a QR code to the questionnaire?

Yes, go to Publish and once the questionnaire has been published in test mode, you can download the QR code as SVG or PNG.

Is it possible to send unique links to each respondent?

Sometimes you may have a list of potential respondents and want to send each one an individualized link to track who has answered the survey. You can create the individualized links yourself on Excel and we also provide them as an extra service (price upon request, depends on the number of links needed). The panel tracking element should be added in the questionnaire to capture which links are used.

Can I track how respondents find out about the questionnaire?

Yes, by using UTM parameters in the URLs and adding an UTM tracker element to the questionnaire.

How do I close a survey?

Go to the questionnaire editor > Settings > toggle on Survey closes and pick a date and time. This does not require re-publishing. Once the set date and time has passed, the survey can no longer be accessed by the public. To extend, reopen or change a published survey, see Edit, extend, close or reopen a published survey.


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