Answers to common questions about publishing your survey and sharing the link.
Other FAQs: Login, access and team invitations · Building and translating surveys · Analysis and exporting results
Where can I find the URL to the questionnaire?
1. If you have already published the survey for testing, you can find it in Publish
2. In the Questionnaires main view, click the three dots and choose View questionnaire.
Will the URL change if I publish the questionnaire again in test mode or when I publish it for the final time?
No, the URL will stay the same, unless you've yourself customized it in Publish > Customize.
Can the URL be customized?
Yes, in Publish > Customize. You need to publish the survey first in test mode. Detailed instructions.
Can I get a QR code to the questionnaire?
Yes, once the survey has been published in test mode. Go to Publish > Customize and download the QR code as SVG or PNG.
Is it possible to send unique links to each respondent?
Sometimes you may have a list of potential respondents and want to send each one an individualized link to track who has answered the survey. You can create the individualized links yourself in Excel (see Send unique survey links to specific groups). The panel tracking element should be added in the questionnaire to capture which links are used.
Can I limit submissions to one per device, or prevent spam?
Yes. Allow only one respondent per device+browser is on by default. If the same person opens the survey again on that device and browser, they return to their own answers and can edit them, rather than starting a new submission. This also makes spamming harder.
For in-person events on shared tablets, use a reset link so that each new person starts fresh.
To protect the survey against automated spam, we recommend turning on bot detection. If you need stricter control over who answers, you can also require respondents to register and log in, or send each respondent a unique link.
Can I track how respondents find out about the questionnaire?
Yes, by using UTM parameters in the URLs and adding an UTM tracker element to the questionnaire.
How do I close a survey?
Go to the questionnaire editor > Settings > toggle on Survey closes and pick a date and time. This does not require re-publishing. Once the set date and time has passed, the survey can no longer be accessed by the public. To extend, reopen or change a published survey, see Edit, extend, close or reopen a published survey.