What does this setting do?
This setting is on by default in all maptionnaires. When it is on, we detect if someone enters the questionnaire twice using the same device+internet browser combination. This setting enables the respondent to return to change or add to their responses and makes it more difficult to spam the maptionnaire.
Where can I find it?
Go to Settings > Publication and scroll down to Allow only one respondent per device+browser.
What should I do if multiple respondents share a device? Or if a researcher is collecting responses from multiple people on the same computer?
You have three options:
- Turn the setting off ( Settings > Publication > Allow only one respondent per device+browser).
- Use a reset link in sessions where shared devices are used.
- Create a copy of the maptionnaire (Questionnaires > check box on the left side of questionnaire title > Actions > Copy) to be used with the setting turned off
Any questions?
Contact support@maptionnaire.com, we'll be happy to help!
Collecting answers from several people on one device? With this setting on, each new person on the same device and browser overwrites the previous person’s answers, and the earlier answers are lost. This often happens with a tablet at an event or when entering paper responses. Turn the setting off first, or open the survey with a reset link (?reset=true) for each new person.
More help: Respondents report a problem? Common causes and fixes.