After your organization has purchased a Maptionnaire subscription, each team member should create a personal user account. We do not limit user accounts per subscription or charge extra for them – so every person working with Maptionnaire (whether short or long term) should create their own user account.

How to create a user account (for organizations)

    1. Go to and click Register from the drop-down menu at the upper right corner.


    2. Enter your organization email address (not your private/personal email!) and come up with a secure password that is at least 12 characters in length. Click Register with email


    3. Click the link in the verification email sent to you. Your user account is now set.

    4. Log in to your new account and go to Profile to change your username from your initials to your full name.  

    5. Ask a member of your team to add you to your project team (if you are having an onboarding session with a Maptionnaire staff member, they will invite you instead). You can find instructions on how to accept the team invite from here.

How to manage your account settings

  1. Log in to Maptionnaire. Go to Profile from the drop-down menu in the upper right corner.


  2. You are now viewing your profile. You can navigate between different user account sections by clicking the tabs on the left.

    Under Profile you can change your Username, which was automatically generated when you registered. It's the name that shows publicly in Maptionnaire for other members of your team. Changing your username will not affect your login details. 


  3. Go to the Settings tab to access your account settings. You can e.g. set up two-factor authentication and deactivate your account.


You can also view this information as a video:

Next steps

In order to use Maptionnaire, you need to be part of a project team. To learn more about teams and how to be added to one, see Join and manage your project teams.

Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.