View/copy as a list
The Analyze > Charts includes responses to open-ended questions as a list.
It also includes any comments made in relation to map pins/lines/areas, which you can also view in Map responses.
Find themes: Tag open responses manually or with AI
Search for specific terms in responses
Click the question 'open' in Charts and search for entries mentioning specific words by typing them in the search bar.
Find out what people are saying about specific locations
Visualize key words: Word cloud
Create a word cloud that shows the 250 most frequently occurring words. You can exclude words (e.g. common conjunctions like "and") by typing them in the text field on the left.
Sentiment analysis
Sentiment analysis is meant for analyzing comments that can be either negative, neutral or positive (e.g. "What is your overall opinion on how this park is managed?"). Sentiment analysis is AI-powered.
The sentiment analysis tool generates a bar chart showing the distribution of sentiment categories (e.g., positive, negative, neutral) across all responses. Each response is assigned only one overall sentiment in the bar chart.
The table provides a more detailed breakdown of the sentiment associated with each response. For example, a response like "This place is important" might be assessed as 53% likelihood of being positive and 47% chance of being negative. The table includes:
- The overall sentiment (the sentiment with the maximum likelihood).
- The likelihood of each sentiment.
- The original response text.
- The language selected by the respondent.
- A translation column: English translations for select languages.
- Important note about translations: AI-powered sentiment analysis is currently available for a limited number of languages. Responses in less common languages are automatically translated into English before sentiment analysis is performed. In these cases, the English translation is displayed in the "Translation" column.