Multiple choice grid (Likert/matrix)

Ask people to rate items or statements on a scale (e.g. Strongly agree – Strongly disagree; 1-5). or ask them to share their routines and preferences (e.g. Daily – Never). Other names this question type is generally known for is Matrix grid or a Likert scale.

Screenshot 2026-10-07 at 3.27.20 PM.png

 

How to use this element:

  1. Add the question element to your questionnaire.

    Screenshot 2026-10-07 at 3.25.59 PM.png
  2. Write the Main question. E.g. "How often do you commute to work/school..." in the example above.

  3. In Rows, write the statements or items that you want respondents to think about. E.g. the different transportation modes.

    If you have the options available as a list (e.g. in a word doc), you can just click 'Bulk add' and paste them in.

    Screenshot 2026-10-07 at 3.29.10 PM.png
  4. In Answer options, write the different options that they can select, e.g. Strongly agree, Agree, Neutral, Disagree, Strongly disagree.

    Screenshot 2026-10-07 at 3.32.42 PM.png

     


Additional settings:

  • Have a lot of options that you need to add? Use Bulk add to copy+paste them.
  • Under the Extra settings tab, you can set Minimum and maximum responses. Use this setting to set a mandatory number of answers that the respondent has to pick.

  • You can also Randomize the order of the questions

  • This element can also be used for prioritization, just toggle on Priority assessment and each option can be chosen only once. Remember that we also offer a Ranked choice element for this purpose.


If instead you want the respondent to pick their answer on a scale with only the extremes (poles) and the middle named (as in the image below), follow these instructions:

scale_example.png

  1. Under the Basic settings tab of the element, add as many Answer options as you want there to be options on the scale. Don't write any text in the answer option boxes.

  2. Go to the Extra settings tab and write the titles of the pole headers. Check the Hide individual column headers box.

    multiplechoicegridscale.png


     

Tip!

If you have several answer options and are worried about how the grid will look like in the survey, it's a good idea to set the layout of that survey page to be wide. You can do that by going to the page settings.

FAQ

Q: I'm using a multiple choice grid with many answer options, which means that the grid will be quite wide. Will this affect respondents on mobile phones negatively?

A: No, as on mobile the answer options will be automatically shown as a series of drop-down menus.

 

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