Answers to common questions about viewing, analyzing and exporting your survey results.
Other FAQs: Login, access and team invitations · Building and translating surveys · Publishing and sharing surveys
Where do I see how many people responded to my survey?
Please see this article.
What does 'Submitted' mean?
Submitted means that the respondent clicked the Submit button on the last page of the questionnaire. The button does not need to be clicked for responses to be recorded, as they are saved immediately when a respondent interacts with the question.
In the analysis tool, you can filter out all respondents who did not submit their responses. Under charts for each question, you can also see how many people responded to each question.
In the Excel sheet of results, the column titled Submitted tells you how many respondents clicked it (TRUE) or did not (FALSE).
Why didn't all respondents submit their responses? Does this mean that some respondents did not answer all questions?
It is difficult to say why someone does not complete the entire survey – usually it may be because the respondent feels that the survey is too long or they don't have the time.
In the analysis tool, you can see how many submitted and un-submitted respondents answered each question. You can also use Filters to filter out all who did not.
In what formats can I export the data?
As a shapefile (.shp), geoJSON or as an Excel file. In the analysis tool you can also export images (PNG) of the charts and maps. It's also possible to download all your charts in one Word docx.
How can I analyze data collected with a pop-up map?
Please see this article.
Do you have any AI features that I can use to help me analyze the data?
Yes, several!
- Ask AI to Summarize Data and Ask Questions About It
- AI-Generated Survey Results Report
- Ask AI to Organize Open Text Comments by Theme
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+ when you are creating a new survey, you can generate a draft using AI and translate it to multiple languages
Respondents reporting a problem with your survey? See Respondents report a problem? Common causes and fixes.