In this section, we will tell about the new additions to Maptionnaire. Check this space to keep up with what's new in Maptionnaire!
Previously, if you wanted to use the same or similar questions across different questionnaires, you had to build them from scratch each time. Now, you can use pre-made question templates or save your own custom questions to the Element Bank for easy reuse in other surveys. This optimizes your workflow and ensures design consistency across your team's engagement projects! Read more: Use question templates and save questions for use in other surveys (Element bank)
Previously, viewing survey data meant analyzing each question's charts and maps independently. Now, you can compare two questions side by side using Crosstab analysis to see exactly how responses relate to one another. Whether you want to break down choices by age group or analyze map pins alongside follow-up pop-up questions, identifying hidden trends is easier than ever! Read more: Crosstab analysis
Previously, you've been able to visualize a single question's map point data as a heatmap. Now, you can also create a heatmap that includes data from multiple map point questions. This makes it easier to notice trend and visualize them for stakeholders and clients! Read more: Visualize results as a heatmap
When using the Public responses setting, it's important to moderate submissions in case a respondent posts something inappropriate. You can also enable AI to automatically flag potentially inappropriate responses. To enable AI moderation, go to the survey's Settings > Publication and turn on "Enable AI moderation of public responses". Read more in this article: Moderation
A couple of months ago we introduced style templates for surveys, allowing you to choose a font, style and colors for your surveys. Now, we've added the same function to Project Pages! You can also apply any of the survey style templates you have created to your Project Pages. Read more here: Change the style of a Project Page
Cloudflare Turnstile bot detection is now an optional feature for Maptionnaire surveys.
How Cloudflare works: When enabled, Cloudflare runs invisible JavaScript challenges in respondents' browsers to detect automated submissions. For respondents, there's no captcha or any other visible interaction.
Privacy + data processing: When bot checks are enabled in a survey, Cloudflare receives the respondent's IP address, TLS fingerprint, and browser User-Agent string for bot scoring purposes. No survey response content is shared.
How to access the feature: This feature is available to you at no extra cost. Because it involves transferring respondent data to Cloudflare in the United States, customers based outside the US will require a separate contract addendum to cover the data transfer.
Instructions on the bot detection feature. If you're interested or have any questions, please contact support@maptionnaire.com.
When you have multiple projects in your team, the Materials section can become a bit difficult to navigate – especially if you have different team members working on different projects! We've solved this by enabling you to tag each file with e.g. the project name.
In the survey editor, you can then choose the project filter and it will bring up only the materials for that specific project.
PS. Did you know that you can now edit and add new map layers directly in the survey editor?
You've been able to visualize the map responses you collect in Analyze for a while now, but what has not been possible is creating and printing a legend to go with the visualizations. Now you can do that and add the legend to your online report page or Powerpoint/PDF.
Want to use your own map layers, create one from scratch or upload some images? You can now do all of these things directly in the survey editor instead of having to go to Materials. Any files you import will still be stored in Materials. This also enables you to use the same map layer across multiple layers but with different styling as that is specific to the survey.
Every map needs a good legend, and now you can edit that easily in the editor. You can choose a symbology for each layer and edit the layer names. Respondents can now toggle on their own map responses, and you can also set the legend to be open by default. For more details, see this article.
If you have used a Pop-up map element in your survey and included questions about each feature in the pop-up, it's now easier than ever to find out what people who selected a specific feature responded. Simply click an area (or point, line, grid cell...) and you'll see charts and lists of people's responses related to that specific area. For more information on pop-up maps and analysis, see this article.
Worried that your respondents may not notice the map symbol that reveals the map if they're using a smartphone? Add a "Show the map" button to the page to aid them!
We're very happy to announce that respondents can now upvote or downvote map responses given by others! This is a feature that many clients have asked us to add. For instructions on how to set your survey to allow this, check out this article.
You can now find your survey drafts in the same view with surveys that have been published for testing and surveys that are final and collecting data.
You asked, we listened! You no longer need help from our support team to make small fixes to a survey that is published in its final version and is collecting responses. We still recommend treating "Final version" as the final version, but understand that typos happen and some things just cannot be predicted before you launch. That's why it's now possible for you to re-publish the survey's final version yourself. There are some changes that you cannot make (e.g. changing questions beyond correcting typos, changing maps associated with pop-up map or select map elements). The URL and the QR codes remain the same even after you re-publish.
Go to Settings > Style and create a custom style for your survey, including selecting its fonts. When you save it, the style becomes a template that can be used across all surveys in your team, making survey creation faster. Instructions can be accessed here.
When you upload a vector layer (shp, geojson) to Materials, you can now style it based on its attributes. Before, you had to add each layer separately, so this makes using vector layers much easier! Click here for a step-by-step guide.
If you're an ArcGIS user, you can now take map responses from Maptionnaire to your ArcGIS environment via API keys. The integration can be done already when you are collecting data or once the survey has closed. It can be set to update the ArcGIS map with new responses every time the map is accessed. For instructions on how to set this up, see this article.
When you want to export map responses as map files, go to Results > Download data, select the format you want and click Download (step-by-step instructions here). You'll get all map questions as separate layers. We strongly recommend choosing GeoJSON as the format, as it allows for longer texts in the attributes, and supports non-Latin characters (e.g. Chinese, Arabic) and emojis. Hover over the i-symbols to see what the attribute table will look like depending on the format!
As part of this change, we've removed map data download options from the analysis tool.
Reporting on survey results is getting even easier, as you can now download a Microsoft Word docx with all your charts. For instructions, please see this article.
This feature enables you to classify and style map responses according to different variables. For example, if you asked respondents to map where they like to spend their free time, you could show how different age groups answered by setting different colors according to the age of the respondent. For a step-by-step set up guide, see this article.
In the analysis tool, you can now click on a map response to open a dialog box. This new view displays all of that respondent's answers to other questions, giving you a complete look at the context for this map response.
You can now insert a new question anywhere on a questionnaire page, not just at the end. This makes it easier to organize your survey and saves you from having to manually reorder questions.
We're continuing to add features to the analysis tool based on invaluable feedback from you! Filter by ID works if you use the Pop-up map feature. It enables you to create charts based on a feature. E.g. if respondents were asked to click the area on the map that they live in, you could use that area's ID to filter the charts and show how that area answered the questions. For further instructions, please see this article.
We have also added Spatial analysis. It makes it possible to draw borders around map features and filter the charts to only show answers linked to them. For more info, please see this article.
Creating multiple choice questions just got a lot easier – we've added the option to copy+paste a list of options directly from another document. So if you for example need to add a list of all neighborhoods in your area to a drop-down, just copy+paste it in.
Maptionnaire empowers you to gain a richer understanding of your collected data through the integration of AI-powered analysis, provided by Google's Gemini AI. It can help you identify key themes, patterns, and insights from your questionnaire responses. By leveraging the power of AI analysis saves you time and provides a deeper understanding of your participants' feedback!
You can find step-by-step instructions here. Don't forget our other AI-features for translation and sentiment analysis!
It's now possible to copy a questionnaire page and paste it in another questionnaire. This enables you to use what worked in a previous questionnaire without needing to copy the entire questionnaire. For step-by-step instructions, click here.
We've added features that make it more efficient to analyze open text answers. Now, you see all open text responses as a list in the analysis tool, and can easily copy it to Word or a similar program. We have also brought back the Word Cloud feature, which allows you to create a visual of the 250 most commonly used words in the responses.
Another feature we have added to speed up text analysis is AI-generated sentiment analysis. It automatically categorizes the data according to whether the sentiment expressed is positive, neutral or negative.
Before, the map file export would only include the map responses + attached pop-up answers.
Now, you can also include responses to all other map questions in the same file.
Maptionnaire's analysis tool provides you with ready-made charts of response data. Last year, we added the possibility to filter these charts using multiple criteria. This made it possible to do all analysis of results data directly in Maptionnaire, without exporting the results to Excel.
Now, we have added the possibility to save your work. You can find this option under Options in the analysis tool. When you return to the analysis tool, you can simply select the view from Saved views.
In addition to enabling you to save your work at the end of the day, this allows you to save different views into the data for comparison. E.g. filter the questions using the ages of respondents as the condition and save each of them as a view.
Finally, we've overhauled the way in which you can apply custom color palettes to the charts. We've also added ready-made palettes.
Translating questionnaires just got A LOT easier – simply select the languages and hit the AI Translate button. You can select between two AI providers, Google and Amazon. Then check that it makes sense (AI is not perfect, sometimes it may have problems grasping the exact context of the question) and edit anything that needs to be changed.
We're constantly finetuning our platform to make it more intuitive to use. As part of this, we've moved Questionnaire settings to the top right bar.
We've also added an overview of the most crucial settings to Publish. It will appear when you select Publish final version. So even if you are in a hurry to publish, you won't forget to give the settings a final check.
Before, if you wanted to set up labels or an ID key, it was necessary to go to the properties/attribute table of the file and type the exact name of the column under which they were listed.
Now, you can simply select the column from a drop-down list that shows you all columns in the map file.
For more information on labels, Pop-up maps and Select maps, please see the following articles:
When creating a multiple choice question (Choose one or Choose multiple), you no longer need to add an Open question element in order to enable respondents to specify an option that's not in the list. Instead, simply toggle on "Add "Other, please specify" as the last option" and "Other" is added as the last item. When a respondent chooses it, a text field opens where they can write their answer.
Now you can take any image file and layer it on top of a map, as it's now possible to georeference the image directly in Maptionnaire! Simply upload the image to Materials and click the Georeference button. You can find step-by-step instructions here.
This feature makes it possible to filter charts based on different conditions, such as submission status or by age group. For more information about it, please see this article.
This element allows the respondent to drag and drop a list of choices to their preferred order. You can read more about it here.
You can now preview just one page of a questionnaire and bypass mandatory question settings.
Preview a specific page by clicking the three dots on the corner of that page in the page menu.
Bypass mandatory questions by opening a browsing menu from the cog symbol and using it to browse through the questionnaire pages.
It's now possible to publish a test version of your survey first. You can edit it and share it with test respondents. Then when you are sure that everything is ready, you can publish a final version for data collection. These changes apply to all surveys created after June 24, 2024. You can read more here.
We're also introducing changes to the Excel results spreadsheet. Previously, you have received a file with data from all published versions of your survey and it has been up to you to remove or hide test entries. Now, with the changes to survey testing and publication flow, we're starting to offer download per publication version as the standard – which automatically leaves the test data out of the Excel.
In the analysis tool, you can now choose to view only responses received to a specific publication version of the survey.
The analysis tool, included in every Maptionnaire subscription, produces graphs and charts of survey responses automatically – and now you can make them match your brand without having to adapt the colors in each graph!
Before, you could only invite people with Maptionnaire accounts to your team. Now, you can invite a person even if they haven't registered yet. They will be sent an email, which directs them to registration after they have accepted the invitation.
Invitations are still sent from the same place (Manage teams Team settings Members Invite member), but we've added further instructions along the way to make it even easier to invite your colleagues to work in Maptionnaire.
Two of our most impressive features are the pop-up map (which allows you to direct respondents' focus to specific places on the map and ask further questions about them in a pop-up) and the select map (which allows respondents to select features directly from the map as their response). But what if you want people to both select places and answer further questions based on their selection? We've now adapted the pop-up map so that when a respondent selects a feature, it becomes highlighted. This way respondents can keep track which features they have selected.
This feature allows you to define where map responses can be placed by the respondent. You can define areas where they shouldn't be placed, or force respondents to stay inside a specific area. For example, if you want the public's output regarding a plan, you can make sure that the responses you get focus on that plan area. You can find instructions here.
If you want to ask respondents to register and log in to respond to a survey or to vote, it's now possible for them to do so using their Google/Facebook accounts. This makes the process smoother and easier! :)
We're wrapping up the year by simplifying our survey tool even further. Before, you had to navigate between survey and page settings when setting up a map or image background. Now, you make all decisions regarding backgrounds, layout and alignment in the page settings. You can find instructions here.
We've also re-organized and simplified Survey settings. There are now 4 tabs by default:
- Title – the settings that were previously under Card + internal name and description.
- Language – same as before
- Publication – everything related to publishing your survey and collecting responses
- Style – Remains the same, except for form layout and alignment, which you now decide in page settings.
In October 2023, we introduced two new map formats that you can use in Maptionnaire: Cloud Optimized GeoTIFF and Vector Tile Service.
- To use GeoTIFFs in Maptionnaire, please contact support@maptionnaire.com.
- For Vector Tile Services, make sure that they are in the coordinate system EPSG: 3857. You should find the link for using VMT in the program you have used to generate them.
- Improved graphs. In the analysis tool, we have improved the editing possibilities of graphs. For more information, please see this article.
- Respondent/bounce visitor numbers. You can now also see how many people responded per question, and view and download graphs of how many people responded to your survey. Read more about this here.
- 'Is not blank' included as a filter option for map responses. E.g. if you asked people to mark a place and elaborate in their own words on its meaning to them, you can filter only those responses with answers to be shown on the map.
- Explore is back with improved features. Each feature drawn by respondents is assigned a number (you can turn this off if you want). You can zoom to different areas on the map and focus only on the responses in that area. To learn more about this change, please see this article.
- Simplified Excel file. You can now download an Easy version of the results file. We have removed all unnecessary columns from it to make it as simple as can be – this work will also continue in the future. You can read more about the Excel file here.
In August 2023, we implemented a change to how surveys, materials, pages and projects are presented in Maptionnaire.
Previously, surveys were shown as cards, as in the image below:
In practice this made it quite difficult to navigate between surveys.
This is why from now on, you will see surveys in your team as a list:
We have not removed any functionalities, but just made finding everything a little bit easier. The same change applies to other sections: Materials, Projects (incl. Ideas and Proposals), and Pages (Webpage Builder).
Questionnaires
Questionnaires are now in the order in which they were created, newest first. If you re-publish a survey, it won't 'jump' to the top of the list. You can sort the list by creation date to show oldest surveys first.
The Internal name of the survey can be set in Survey settings > General.
The Questionnaire title is taken from Survey settings > Card.
The Internal description comes from Survey settings > General.
Image is the one you've chosen in Survey settings > Card.
Created is the date when the survey was first created.
Actions:
To go to the editor, click the button with a pencil icon under Edit
To view the analysis tool, click the chart symbol under Analyze
To download results data/hide test responses, click the download symbol under Results
To view the published survey and copy its link, click the button under View
To transfer, copy, archive or delete a survey: tick the checkbox next to the survey's name, and choose the appropriate action by clicking Actions (see image below):
How to categorize and search for surveys
You can search for surveys by their internal name and description. Search by choosing whether you want to search by name or description, and then typing a search term in the box that says 'Search' (see arrow in picture above).
Another way to organize your surveys is by using color codes, e.g. the pink color above. The color can be set in Survey settings > Card.
How to find out how many people visited or responded to your survey
Click the arrow symbol on the left-hand side of the survey's internal name, and you will see its internal and 'official' title and description. You will also be able to see how many people visited your survey (everyone who responded + everyone who just viewed the survey without interacting with the questions), and how many actually left answers. Respondents includes both the submitted and unsubmitted responses.
Materials
Materials follows a similar logic as Questionnaires.
Name = the name of the file, which you can alter in Edit
Type = whether the asset in question is an image, map file, document, or audio clip
Edit (pencil symbol) = go to the editing window
Preview (only for images) = shows you what the image looks like
Created = the time when the survey was first uploaded to Maptionnaire
You can filter materials by type (e.g. image, type of map...) and search for them using search terms.
To copy, transfer, archive or delete a file, tick the checkbox on the left of its name and click the Actions button.
Pages
Internal name and description can be set in Page settings. Page title, description and image come from the Card settings.
To edit, preview, or view a page, click the buttons under Edit, Preview or View.
Tags are the tags you have set in the page settings. You can also search for pages by tag:
Language is the language of the page that you have set in page settings. Translation group is a code shared by the pages that are different language versions of the same content and have been linked together under Languages.
To Archive, Restore (if archived), Delete, Transfer, Copy or Bulk edit pages, tick the checkboxes next to the pages in question and click the Actions button.
You can now add a commenting box to e.g. click map pop-ups. This feature allows citizens to discuss specific places on the map. Read more about this feature here.